Free U.S. shipping over $49 · 30-day easy returns · Support
legal

Terms & Conditions.

Governing your use of the VConnect Shop B2C platform and any purchases made through our website.

Last updated: May 7, 2026

Welcome to VConnect USA LLC. These Terms and Conditions govern your use of the VConnect Shop B2C platform and the purchase of products through our website. By accessing or using our website, you agree to comply with these terms.

1. General Information

VConnect USA LLC is a U.S.-based import and distribution company sourcing products from verified manufacturers in China and Hong Kong. VConnect Shop operates as the retail (B2C) division of the company and is a subsidiary of Icon Trading Company.

2. Acceptance of Terms

By using this website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

3. Products and Availability

All products displayed on the website are subject to availability. We reserve the right to discontinue, modify, or limit quantities of any product without prior notice.

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate; however, errors may occasionally occur.

4. Pricing and Payments

All prices listed on the website are in U.S. Dollars (USD) unless otherwise stated. Payments must be completed through approved payment methods available at checkout.

VConnect USA LLC reserves the right to change pricing at any time without prior notice.

5. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, suspected fraud, or incomplete payment.

6. Shipping and Delivery

Shipping timelines are estimates only and may vary depending on carrier delays, customs processing, or other external factors. Customers are responsible for providing accurate shipping information.

VConnect USA LLC is not liable for delays caused by shipping carriers or customs authorities.

7. Returns and Refunds

Customers may request returns or refunds in accordance with our Return & Refund Policy. Products must be returned in original condition and packaging where applicable.

Refund approvals are subject to inspection and verification by our team.

8. Warranty Disclaimer

Unless otherwise specified, products are provided “as is” without warranties of any kind, either express or implied. Manufacturer warranties, if available, may apply separately.

9. Intellectual Property

All website content including logos, graphics, text, product images, and design elements are the property of VConnect USA LLC or its licensors and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

VConnect USA LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

11. User Conduct

Users agree not to misuse the website, engage in fraudulent activities, attempt unauthorized access, or violate applicable laws while using our services.

12. Privacy

Your use of the website is also governed by our Privacy Policy regarding the collection and use of personal information.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United States and the applicable laws of the state in which the company operates.

14. Changes to Terms

VConnect USA LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

15. Contact Information

For questions regarding these Terms and Conditions, please contact:

VConnect USA LLC
Website: vconnectusallc.com